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API Review Process

Effective 17 August 2026 the API Review process is changing. We are transitioning to a new Self-Assessment model.

Before you go live with your integration you will still be required to make a request for production API Credentials via our Global Support Team, but instead of going through a screenshare session with our team, you will be required to self-assess and self-certify you have followed our Development Guidelines and best practice in building your integration. We will no longer be conducting a screenshare session to review your implementation approach and design decisions.

When your integration is ready to go live please make a request for production API Credentials via our Global Support Team, providing at least 2 weeks notice of your intended go-live date to allow sufficient time for processing your request.